1st Party Collections

FST Customer Care Solutions

Accounts Receivable Outsourcing Solutions

FST accounts receivable outsourcing services is often the most effective way to maintain margins while ensuring efficient and reliable sales and operational support

Gain leverage through access to specialized collection management software support

Access to systems and processes without the capital expense and added cost of maintenance, training, and upgrades.  Credit managers have increased control through access to better systems and centralized company-wide data.

Consistent, effective collection processes business

Standardized, consistent and disciplined process to the collection process. Treatment of accounts receivable is improved quality, increased customer satisfaction, faster collections, and increased rate of cash flow.

Cost Effective & Flexible Staffing

A creditor can “add” or “delete” staff as required. CFO’s appreciate being able to switch staffing from a fixed cost to a variable cost.

Don't Loose Control of the Customer

Processes are conducted using your company name and brand within your desired scope. All service related issues are uncovered quickly and  internal staff remains engaged.

Why choose FST Customer Care Solutions

Accounts Receivable Outsourcing Solutions


Let FST Choice be "the face" to your company’s customers.  Our 1st Party  collection process has the potential to heighten customer service, and maintain customer loyalty resulting in increased sales. The process FST facilitates is conducted using your company name and brand within your desired scope. All service related issues are uncovered quickly and your internal staff remains engaged and is able to address issues faster.


  • Specialized collection A/R Management Software
  • Consistent, effective collection processes
  • Cost Effective & Flexible StaffingCredit approval systems, policies and terms
  • Invoicing and account reconciliation processes
  • Reminder procedures for slow-payers, bad debt follow up, and credit hold policies
  • Internal talent gaps
  • Documentation policies
  • Fraud management protocols
  • Ability to transmit and receive data and the ability to access information
  • Ability to work in an accounts receivable outsourcing environment



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